Privacy policy

What this covers

This policy describes how the Foyer booking-agent demo operated by Philip Rehberger (referred to here as "Foyer") collects, uses, and retains information sent to it via SMS or the embedded web chat at foyer.philiprehberger.com.

What we collect

When you text the demo phone number or use the embedded web chat, Foyer collects:

• Your mobile phone number, in E.164 format.
• The full text of messages you send to the number and any photos you attach (MMS).
• Service-request details you provide during the conversation — service type, address, preferred timing.
• Twilio delivery metadata (message SIDs, delivery status, carrier error codes) returned by the carrier.

How we use it

The information above is used only to (a) run the demo conversation, (b) hold a tentative appointment slot, (c) present the request to the demo's simulated business owner for confirmation, and (d) send you a confirmation or cancellation reply. The demo does not result in a real service appointment — it is a portfolio piece.

What we do not do

We do not sell, rent, share, or otherwise disclose your mobile number or opt-in information to any third party for marketing or promotional purposes. Mobile numbers and SMS opt-in data are never made available to unaffiliated parties.

We do not use your phone number to send promotional or marketing messages. The demo only replies inside the booking conversation you initiated.

Message frequency and rates

Message frequency is conversational and reply-only. A typical booking session runs 4-10 messages. Foyer does not send unsolicited messages and does not send broadcast or scheduled SMS campaigns.

Message and data rates may apply. Standard carrier rates for SMS and MMS apply based on your mobile plan.

Opt-out

Reply STOP at any time to opt out. You will receive a single confirmation message acknowledging the opt-out and will not receive further SMS from the Foyer demo number. The opt-out state is recorded per (mobile number, business number) pair and is permanent until you reply START to resume.

Reply HELP for a brief help message and contact information.

Retention

Conversation messages and attachments are retained for up to 18 months in operational storage, after which the message body is anonymized (phone numbers are hashed, message text is scrubbed) and attachments are deleted. Opt-out records are retained indefinitely as required by TCPA for dispute defense.

The public Anchor Plumbing demo state is reset hourly — any data older than one hour is purged. Audit-log records of opt-in and opt-out events are kept on a separate longer retention schedule for compliance purposes.

Security

All traffic between your device, Twilio, and Foyer's servers is encrypted in transit. Foyer's database is hosted in a private subnet on Amazon Web Services and is not exposed to the public internet. Photos uploaded via MMS are re-encoded, EXIF metadata is stripped, and the files are stored under random keys with private ACLs.

Children

The demo is not directed at and is not intended for use by anyone under the age of 18. Do not text the demo number if you are under 18.

Changes

We may update this policy as the demo's scope evolves. The "Last updated" date at the top of this page indicates when the most recent change took effect.

Contact

Questions about this policy or about data collected from a conversation with the demo can be sent to admin@philiprehberger.com.